Mediation Services with Karlana

Counselling with Student Intern

$125/50 mins

MONTHLY FAMILY PLANS

CCS offers affordable monthly family plans that will allow your family to access regular mental health check-ups with a supervised Masters-level counselling Intern.

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These affordable plans are a unique and affordable alternative for families in rural Alberta looking for preventative services.

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Often times, we find ourselves booking appointments for our family when things are going wrong, but with Family Plans, your family will receive a monthly phone or zoom call to check in with everyone on the plan in the household!

HEARTMATH BIOFEEDBACK

We are delighted to offer HeartMath Biofeedback services with Certified Clinicians at CCS!

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Used by AHS for years, HeartMath biofeedback is helpful for a number of mental and physical health issues. 

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Biofeedback is a wonderful non-invasive tool that allows you (via sensor clipped to your ear) to see what is happening on the inside of your body, while teaching you interventions to assist with anxiety, pain, depression, stress, insomnia, and several chronic health conditions. Learning is reinforced in an interactive way where you can see in real-time the positive changes happening to your body.

Appointment Terms & Conditions

Methods of Payment

• Payment is due at the time of session and we do not offer direct billing to insurance. If you are paying by e-transfer, payment is due prior to your appointment, to sawatzkyeb@gmail.com, and without, the credit card on file will be charged.

• Gift Certificates are available

• Our office does not offer a sliding scale, however if a Masters level student is available at Country Counselling Services and is available to see you (provided they are a good fit for your counselling needs), this service is offered at a reduced rate. Please note, Erinn provides direct and indirect supervision to all Masters level practicum students seen at CCS and her information will be included on all receipts when students have provided services. Insurance may or may not cover counselling appointments with students. Please inquire ahead of time with your benefits provider to ensure session coverage if that is important to you.

Fee Coverage

• All or partial fees may be recovered through private health insurance plans

• Fees may also be tax deductible under medical expenses on your income tax

• Direct Billing to some private organizations if an agreement for reimbursement of services is in place.

• As all insurance plans are different, please consult with your insurance provider to see if Masters prepared Registered Clinical Counsellors, Registered Counselling Therapists, or Registered Therapeutic Counsellors are covered under your plan. If they are not, you may wish to contact your employer/HR department to have the insurance company add Registered Clinical Counsellors/Counselling Therapists to your plan so that coverage can be obtained in future. If coverage under your benefits plan is important, please contact your insurance company prior to booking.

• After each session, a receipt will be provided with Clinician information so that you may submit to your accepting insurance provider for reimbursement according to your plan limits.

• Sessions provided by Masters level practicum students will be signed off under the supervision of Erinn, with her credentials available on your receipt.

Billable Time

• Billable time is considered any time the therapist spends with clients in session (in-person, phone, video), working on the client's file (follow-ups, reports, connecting to other agencies or persons on client's request), or responding to clients via phone or email in regards to client's therapeutic content. To minimize your charges, you are encouraged to share your information at the time of your sessions. Contact made in any form to address appointments and scheduling is NOT considered billable time.

Cancellation or No Show Appointments

• When an appointment is booked, we have made a time commitment to you, and have reserved that date and time for you alone.  Information is prepared in advance and organized for your booked appointment.

• To Cancel: at least 48 hours notice is required. Call/Text/Message 780.678.9796. Failure to cancel 48 hours in advance OR failure to attend will incur a full fee charge.

Appointments

• Appointments are typically 45-50 minutes in length for biofeedback or counselling. Should you need longer appointment times, please indicate this request upon booking.

• The time scheduled for your appointment is assigned to you and you alone. If you need to cancel or reschedule a session, please see above for further information.

Non-Therapeutic Contact

• You may contact us at any time via email (admin@countrycounselling.com) or by phone 780.678.9796, if you have specific questions or concerns of a non-therapeutic nature (e.g. appointments, administrative issues, fee payment, etc). We will make every reasonable effort to respond to your message within 24 hours. We cannot guarantee that we will be available at all times to respond to urgent messages. If you are currently in crisis, please contact your nearest emergency department or call 911.